Privacy Policy

This Privacy Policy explains how Galaxy Web Links ("we", "us", or "our") collects, uses, and protects information when merchants use the MetaForge Manager application ("App").

1. About the App

MetaForge Manager is an embedded Shopify application that helps merchants manage tags and metafields across Shopify resources through bulk operations, imports, exports, and other management tools.

The App is designed specifically to work within the Shopify Admin and assist merchants in managing store data efficiently.

2. Who Can Access the App

The App is available exclusively to:

  • Shopify store owners (merchants)
  • Authorized Shopify staff accounts with specific access permissions granted by the store owner

Customers and public storefront visitors cannot access, interact with, or use the App under any circumstances.

3. Information We Access

When a merchant installs the App, we may access limited Shopify store information required for secure authentication and native app functionality, including:

  • Store domain
  • Shop ID
  • Authentication and session tokens
  • Shopify staff account information provided directly by Shopify

This information is utilized strictly to provide secure access to the App and its specific internal modules.

4. Resource Data Processing

The App may process Shopify catalog resources such as products, collections, customers, orders, metafields, metaobjects, and tags when a merchant intentionally initiates an action within the App.

We do not collect, copy, or store your store resources for unrelated purposes. Resource data is temporarily accessed only when strictly required to execute bulk tasks requested by the merchant.

5. History Records

To help merchants track, verify, and reverse actions performed through bulk operations, we may store operation history metrics, including:

  • Action type (e.g., Add, Remove, Update)
  • Processing status and runtime counts
  • Target resource identifiers (GIDs)
  • Exact date and time of execution

These records are saved locally using Shopify's secure structures and are used solely for reporting, troubleshooting, and powering the internal Undo mechanism.

6. How We Use Information

We use the accessed information to:

  • Authenticate merchants and authorized staff users safely
  • Operate, maintain, and protect the App framework
  • Perform requested bulk tag and metafield operations accurately
  • Maintain the necessary operation history logs
  • Provide effective customer and technical support
  • Improve app performance, framework structure, and security mitigations
  • Troubleshoot background technical issues

We do not sell merchant data, nor do we use merchant information for external marketing or advertising profiles.

7. Embedded Shopify App

MetaForge Manager is built explicitly as an embedded Shopify Admin application. It functions natively and exclusively within the secure Shopify Admin environment and does not provide public storefront functionality or customer-facing trackers.

8. Billing

MetaForge Manager is currently free to use. The App does not contain hidden subscription plans, recurring charges, usage-based fee sheets, or locked paid functionalities.

9. Data Security and Retention

We deploy robust technical and organizational infrastructure to shield information, including secure handshake authentication, and standard Shopify access boundaries.

Information is retained only for as long as necessary to provide core App components, manage user history tabs, handle support tickets, and comply with platform obligations. Data is automatically removed after the App is uninstalled in accordance with Shopify data deletion requirements.

10. Contact Us

If you have questions about this Privacy Policy, our data containment boundaries, or wish to seek operational support, please contact us:

App: MetaForge Manager

Company: Galaxy Web Links

Email: appsupport@galaxyweblinks.com

Website: www.galaxyweblinks.com